What we do

We are on a mission to transform the prescription experience and enable a broader healthcare revolution.

Healthcare has changed a lot over the last 15 years, and so has Abarca.

In that time, we have worked with our clients and partners to develop award-winning solutions powered by advanced technology, and improved medication access for millions of members.

Savings & strategy.

We deliver savings through aggressive guarantees, drug trend management programs, and an innovative specialty pharmacy strategy.

Trust & accountability.

Plans and employers deserve to know how much they are paying for PBM services. Our advanced technology, collaborative approach, straightforward reporting, and future-focused contracting and pricing models ensure that they do.

Innovation & growth.

We’re empowering payers to innovate and compete. With our “virtual vertical integration” approach, we offer best-in-class services a la carte—giving clients more flexibility, options, and control over their pharmacy benefits.

Culture & commitment.

We have a powerfully positive corporate culture and bureaucracy-free operations. Our team works with urgency and accountability, and always acts in the best interests of our clients, no matter the cost to Abarca.

Computerworld Names Abarca to 2026 List of Best Places to Work in IT

[caption id="attachment_32666" align="aligncenter" width="640"] Group photo of nine Abarca team members standing and smiling in front of a colorful Abarca-branded backdrop in an office lounge, with one person holding a small dog.

Group photo of nine Abarca team members standing and smiling in front of a colorful Abarca-branded backdrop in an office lounge, with one person holding a small dog.

The recognition highlights the company’s value proposition and its corporate culture, which cater to technology talent.[/caption] SAN JUAN, PR – Tuesday, December 9, 2025 – Foundry's Computerworld announces Abarca as a 2026 Best Places to Work in IT. This award recognizes the top organizations that challenge their IT staff while providing great benefits, engagement, and training opportunities. Organizations will be included in Computerworld.com coverage, along with results from the 2026 Best Places to Work in IT survey. Abarca, a pharmacy benefit manager (PBM) and healthcare technology company on a mission to make healthcare seamless and personalized, ranked No. 14 among small global organizations on the 2026 Best Places to Work in IT list. Abarca is once again the only company based in Puerto Rico to be recognized on this prestigious list, which highlights top workplaces for technology professionals worldwide. “It’s clear that AI is having a disruptive impact on IT operations and IT talent,” says Barbara Call, global director of content strategy at Foundry. “This year’s honorees demonstrate how organizations are proactively evolving their talent strategies to fill much-needed skills gaps and reskill existing staff to be more resilient and responsive to changing needs.” This recognition reflects the strength of Abarca’s employer value proposition, built on three core pillars: Abarcan Care, Abarcan Growth, and Abarcan Experience. Together, these pillars define how the company supports, develops, and engages its people across its growing global footprint. “At Abarca, technology isn’t just a support function—it’s at the center of how we reimagine healthcare every day,” said Mercibel Gonzalez, EVP and Chief People Officer at Abarca. “Being named one of the Best Places to Work in IT reaffirms that our culture, our values, and our commitment to our people—through our Abarcan care, growth, and experience programs—are just as innovative as the technology we build.” [caption id="attachment_32669" align="aligncenter" width="640"] Two Abarca leaders standing and smiling in front of a colorful purple-to-orange Abarca-branded backdrop in an office lounge.

Two Abarca leaders standing and smiling in front of a colorful purple-to-orange Abarca-branded backdrop in an office lounge.

Mercibel Gonzalez Executive Vice President & Chief People Officer at Abarca and Serge Perras Executive Vice President & Chief Technology Officer at Abarca[/caption]

Why Abarca Stands Out Among IT Workplaces

From its headquarters in San Juan, Abarca brings together engineers, product leaders, data scientists, cybersecurity experts, and clinicians to build technology that powers pharmacy benefits and broader healthcare solutions for clients across the United States. The company’s IT workplace is shaped by its three pillars: 1. Abarcan Care. Through competitive benefits, flexible work arrangements, wellness initiatives, and a supportive environment that treats colleagues “like family,” Abarca ensures its people are cared for so they can do their best work for members and clients. 2. Abarcan Growth. Tech professionals at Abarca have opportunities to expand their skills in AI, cloud-native platforms, data engineering, and modern software architectures, while accessing mentorship and leadership development programs that support long-term career growth. 3. Abarcan Experience. Through programs like Oasis Connections, which brings in visionary leaders for candid conversations on innovation and leadership, and Oasis Mixers, informal gatherings that help Abarcans build relationships with fellow tech colleagues and industry peers, the company pairs advanced technology with meaningful human connections. Since its founding in 2005, Abarca has focused on pairing advanced technology with meaningful human connections. Its PBM platform, Darwin, serves as the backbone for clinical programs, innovative partnerships, and solutions designed to address complex client needs. With a team of more than 900 employees, Abarca continues to attract IT talent that wants to solve real-world healthcare challenges in new ways. “Recognition from Computerworld is particularly meaningful because it reflects how our own people experience life at Abarca,” Gonzalez added. “We’re proud to offer an environment where our people can feel cared for, grow their careers, and live a unique Abarcan experience—while seeing the impact of their work on millions of lives.”

Abarca team members sitting and chatting in a bright lounge area, with a colorful Abarca-branded backdrop in the center and one person holding a small dog.

To explore career opportunities and learn more about Abarca’s culture and open roles, visit careers.abarcahealth.com.

About Abarca:

At Abarca, we believe in an Unstoppable Drive for a Better Way. Our commitment to making healthcare seamless and personalized for all drives us to innovate in AI, specialty pharmacy, and predictive analytics. By transforming challenges into opportunities, we deliver PBM like no one else: better patient outcomes and an overall revolutionary healthcare experience. Join us in shaping the future at the intersection of technology and care!

Abarca Unveils Better Balance and Better Access: Two Bold Moves to Redefine Pharmacy Benefit Management for a New Era of Care

With new partnerships across digital health and pharmacy delivery, Abarca’s Better Care solutions gain powerful momentum in its mission to make healthcare more intelligent, more personal—and more human. San Juan, PR – Abarca, the pharmacy benefit manager known for doing things differently, today announced the launch of Better Balance and Better Access—two innovative programs that expand the reach of its Better Care solutions and mark a strategic evolution in how PBMs deliver savings and support total care. Together, these programs address two of healthcare’s most pressing challenges: rising specialty drug costs and increasing rates of chronic disease. Through partnerships with Welldoc, Free Market Health, and Amazon Pharmacy, Abarca is extending its platform’s reach while advancing its core promise: delivering real savings not through blunt cost-cutting but through more competent care.

Better Balance: Delivering Smarter Chronic Condition Management

Built in partnership with AI health tech leader Welldoc, Better Balance is Abarca’s new clinical program designed to restore cardiometabolic homeostasis across diabetes, obesity, hypertension, and GLP-1 therapy management. By integrating Welldoc’s AI-powered digital health platform with Abarca’s real-time clinical decision-making tools, we deliver proactive, highly personalized support that strengthens medication adherence, optimizes therapy choices, and drives healthier daily behaviors. This coordinated model enhances performance across key STAR and HEDIS quality measures by ensuring members receive the right interventions at the right time. By helping members better manage their conditions and avoid preventable complications, Better Balance creates meaningful reductions in total cost of care. Through targeted outreach, continuous monitoring of labs and biometric KPIs, and timely clinical intervention, the program supports improved outcomes while reducing emergency visits, hospitalizations, and downstream healthcare costs. The result is a more sustainable, value-driven approach to cardiometabolic care for both members and clients.

Better Access: Reimagining Pharmacy Fulfillment & Member Experience

Better Access is our innovative suite of solutions built in collaboration with strategic partners who redefine what a modern, member-first pharmacy experience should be. At the heart of this approach is our partnership with Free Market Health, the leading technology platform streamlining the specialty pharmacy ecosystem. Free Market Health’s platform coordinates the path to treatment from prescription to dispense to deliver an efficient, affordable, and member-centered specialty pharmacy experience. In conjunction with other partners known for reliable, consumer-centric pharmacy services—such as Amazon Pharmacy, recognized for its trusted home delivery and member-friendly experience—Better Access brings together technology-forward models that expand affordable care pathways without compromising member experience. These offerings are designed to increase access to lower-cost channels—including home delivery—while enabling unprecedented transparency in drug pricing and creating a more efficient specialty therapy fulfillment process. By optimizing where and how prescriptions are filled, Better Access gives members greater choice, control, and convenience in managing their medications. At the same time, it helps payers curb specialty drug spend through smarter, data-driven channel strategies that do not disrupt continuity of care. The result is a streamlined, future-ready pharmacy ecosystem designed to deliver better outcomes at a lower cost.

Advancing Abarca’s Promise to Deliver Savings

The Better Care solutions were created to transform how pharmacy benefits are delivered—lowering total cost of care, improving clinical outcomes, and elevating the member experience. With the launch of Better Balance and Better Access, these new offerings expand and strengthen Abarca’s existing Better Care solutions, positioning the organization at the forefront of pharmacy benefit innovation. Together, Better Balance and Better Access build on the strength of Abarca’s established Better Care solutions—including Better Target, which reimagines medication therapy management by leveraging next-generation predictive analytics and AI technologies to deliver real-time, high-impact interventions that close gaps in care and generate sustained, measurable savings; and Better PAth, which modernizes prior authorization with AI-augmented capabilities that streamline high-cost and high-volume workflows, reduce administrative burden, and accelerate time to therapy. Collectively, the full Better Care suite of solutions reinforces Abarca’s longstanding commitment to innovation and value creation—advancing the success of our industry-recognized modern pharmacy benefit platform, Darwin. “Pharmacy benefit management is no longer just about processing claims, securing network discounts, or collecting rebates. The new frontier is about delivering better total cost of care and better outcomes—transforming the value PBMs must deliver as the current model evolves, while creating an exceptional experience for providers and members,” said Javier Gonzalez, Pharm.D., President, PBM & Commercial Strategy at Abarca. “With Better Balance and Better Access, we’re not simply launching new programs—we’re reshaping the clinical and delivery infrastructure to meet members where they are and guide them to where they need to be.” As Abarca evolves into a health-intelligence organization, the Better Care solutions will continue to deliver modular, scalable, and human-centered solutions that power better healthcare outcomes, experiences, and stronger client partnerships. About Abarca Health At Abarca, we see a future in which healthcare is seamless and personalized, and we are working every day to make it a reality for the people and organizations we serve. We are starting with prescriptions, the frontline of healthcare. But, leveraging our smarter technology, straightforward approach to business, and a team that is driven to innovate and find a better way in everything we do, we are enabling a broader healthcare revolution. Abarcahealth.com

Transforming Specialty Drug Spend: Innovative Strategies for Sustainable Specialty Pharmacy Management

Specialty drug costs are rising—and so are expectations. From gene therapies to GLP-1s, these breakthrough treatments bring incredible promise but also demand smarter, more connected approaches to pharmacy management. At Abarca, we’re not just responding to the shift—we’re driving it. This approach is part of Abarca’s Better Care— a solution that offers a modular system that unifies specialty, adherence, affordability, and access solutions in one seamless experience. In this blog, we dive into expert insights from Lissette Lorenzo, Pharm.D., Abarca’s SVP of Clinical Strategy & Services, on redefining payment models, reshaping PBMs, and aligning care with value.

Smarter Payment Models for Specialty Drug Coverage

Not all therapies are created equal—and neither should be the ways we pay for them. “The right payment model depends on the condition, the therapy, and the data that supports it,” explains Lorenzo. Abarca is leveraging a flexible payment strategy tailored to maximize impact and minimize financial risk:

Top Specialty Pharmacy Payment Models:

Annuity Payment Model

Ideal for curative therapies like gene treatments, spreading high costs over time to reflect long-term value.

Outcomes-Based Contracts Align payment with patient outcomes—supported by clear definitions, data sharing, and timely reporting on real-world results. Stop-Loss Programs Provide financial protection from single catastrophic claims in high-risk populations. Key takeaway: The future isn’t one-size-fits-all—it’s data-driven, adaptive, and outcomes-focused.

The Rise of the Clinical-First Approach

The traditional PBM model is outdated—especially in the era of specialty drugs that require high-touch, personalized support. “PBMs must evolve into clinical intelligence hubs,” says Lorenzo.

How Abarca Is Leading the PBM Transformation:

Anticipating therapy risks with evidence-based analytics

Tailoring adherence and affordability solutions at the point of care

Integrating clinical and financial strategies into a single platform

One example is Better Balance, Abarca’s digital health program targeting cardiometabolic diseases like obesity and diabetes. It aligns therapy management, GLP-1 optimization, and patient support—all within one ecosystem. Additional programs like Better Access ensure patients receive the support and choice they need across the care journey.

Policy Reform & Transparency in Specialty Drug Pricing

As federal policies push for transparency in drug pricing, Abarca has already made this the standard—not the exception. “We built programs like Better PAth with auditability and fairness at their core,” says Lorenzo. Whether addressing rebate reform or prior authorization rules, Abarca’s radical transparency model sets a new benchmark for PBMs. This direction also reflects broader conversations happening across the industry. In a recent MedCity News article, Nicole Bulochnik, Abarca’s Senior Vice President of Drug Value Strategy, discussed how AI, analytics, and cross-sector collaboration are beginning to influence specialty drug costs—highlighting the growing role of transparency and shared data in this space.

The Payer Perspective Is Changing—For the Better

Payers are moving from asking “What’s the cost?” to “What’s the value?” This mindset shift opens the door for more value-based care models in specialty pharmacy. Abarca gives payers the tools to:

Customize benefit designs

Align incentives with clinical outcomes

Improve patient access through smarter channel strategies

“Specialty pharmacy touches every part of the care journey,” says Lorenzo. “And payers are looking for partners who can navigate that complexity with clarity.”

Final Thoughts: Redefining the Future of Specialty Drug Management

At Abarca, we believe that controlling specialty drug spend shouldn’t mean compromising on care. With intelligent platforms, innovative payment models, and a clinical-first mindset, we’re making specialty pharmacy work better—for payers, providers, and most importantly, patients.

Ready to explore a smarter approach to specialty drug management?

Discover how our smarter systems, integrated care model, and value-based mindset are redefining what’s possible in specialty pharmacy. Visit abarcahealth.com to learn more about our total care and value-based solutions. About Abarca: At Abarca, we believe in an Unstoppable Drive for a Better Way. Our commitment to making healthcare seamless and personalized for all drives us to innovate in AI, specialty pharmacy, and predictive analytics. By transforming challenges into opportunities, we deliver PBM like no one else: better patient outcomes and an overall revolutionary healthcare experience. Join us in shaping the future at the intersection of technology and care!