“We’re here for the patients. We don’t just say this, we live it. I’ve seen our leaders ensure that cancer patients continued to receive their medications after a natural disaster. Questions like ‘what are the names of my prescriptions, where can I get them in a different city, how fast can I get them?’ – are terrifying moments when it comes to one’s health or the health of a loved one. We work around the clock to make sure we’re here to answer those questions. That’s our job from the bottom up.”
Lissette has worked for PBMs and health plans for the past 15 years. As a Doctor of Pharmacy, she innovates Abarca’s clinical operations including formulary and rebate management, coverage determination, and quality programs.